Ordering Guidelines

Planning to design centerpieces for a wedding or party? In search of a sweet little take away gift for guests at a function? We are here to help. Though we carry a cooler full of goodies for walk in purchases, we advise ordering in advance for those specific needs.


We typically recommend placing your order a full 7-10 days before the date of intended pick up or delivery. This allows us time to source and secure the best product at the best prices available. We are flexible with adjusting orders, but we request 3-5 days’ notice for any major changes or cancellations. Orders cancelled with under 48 hours’ notice will be subject to a cancellation fee.

Submitting Orders

We are often busy running around here at Cut Flower Exchange, especially during the holiday or wedding seasons, so preferred method of order submission is via email. It is always helpful if you copy two of us; it increases visibility and response time on our end. However, orders can also be submitted via phone or in person- we love visitors so feel free to stop by if you are in the area. See our contact page for addresses and more information.

Deposits & Payments

For larger (or specialty) orders, averaging $300 or more, we request a 30% deposit at time of booking, which will be applied to the grand total. Deposits can be processed by credit card over the phone and remaining balances can be paid upon pick up. For all other orders, payment can be received at the time of pick up. We take all major forms of payment: credit, check, or cash.