FAQ

Are you a full-service florist?

We do not sell completed products at Cut Flower Exchange, only the flowers and supplies to create them. Completed projects include bouquets, boutonnieres, arrangements, centerpieces, etc. We are, however, happy to offer fantastic local recommendations if you are seeking a retail shop, wedding florist, or special event decorator.

Do you sell to the general public?

Yes, we do sell to the general public. Our customer base includes a wide variety of both professional event decorators and DIY florists, along with non-profit groups (churches, clubs, charitable organizations) and the occasional hobbyist. We have a wide selection of product in the cooler available daily and always appreciate walk-in business.

Do I need a tax ID to create an account?

You do not need a tax ID or sales tax exemption certificate to shop with us. If you meet the initial purchase requirement of $50, you are welcome to set up an account in our system, but it is not necessary. We recommend creating an account if you will be shopping with us frequently- it is a great way to keep track of past orders.

How does pricing work at Cut Flower?

We offer fair market pricing to all consumers, with increased flexibility in bulk ordering. We work carefully and individually with all our accounts to provide pricing that meets each client’s individual needs. As a general rule, the greater the volume, the more competitive the pricing. Most items are priced and sold by the bunch of 10 stems, with exceptions such as roses (25 stems per bunch), hydrangea (5 stems per bunch), and other larger focal flowers. We typically send out a general weekly availability list that will provide pricing and quantity for items currently in stock. Feel free to contact us with more specific inquiries!

Where do our flowers come from?

Our flowers come from both domestic and international sources. Overseas exporters hail from Holland and South America to Israel and Japan; domestic vendors ship from California, Florida, North Carolina, among others. Our Canadian neighbors in the north supply us year-round, and we even offer local product from Montgomery and Lancaster counties three-quarters of the year.

Can I order specific varieties in advance?

We highly encourage placing orders in advance if you are looking for specific flowers and exact quantities. We typically recommend submitting orders a full seven to ten days before the date of pick up but are usually able to accommodate last minute requests. The earlier we receive your order the better, as it allows us greater ability to source and fulfill your requests.

I am new to working with flowers. Can you offer guidance in putting together an order?

For those new to the floral business, or those interested in DIY wedding/party flowers, we offer some guidance in navigating flower availability and quantities. One of our associates will gladly walk you through the process of ordering flowers from beginning to end in a complementary consultation, which will cover identification of the materials needed for your project. If more in-depth information and advice is needed after the initial consultation, a knowledgeable specialist can assist you for an additional hourly charge.

Do you deliver?

We can schedule local deliveries with 48 hours’ notice, within a 20-mile radius, and at a $150 minimum. Fee for deliveries within this area is $15; deliveries outside of our radius can be discussed on an individual basis.

Do you sell anything other than cut flowers?

In addition to cut flowers, we sell a variety of workroom supplies, vases, containers, candles, and other hard good items related to floral design. Though potted plants are not our primary specialty, we do offer succulents and some seasonal plants during the springtime and holiday months. We are happy to source things we don’t have on hand, or typically carry so don’t hesitate to ask.

Do you have an online store where I can view and purchase products?

At this time, we do not have an online shop, but hope to launch one within the coming year.